Privacy Policy

Last Update 05 February 2026

1. Introduction

Welcome to Village Matrimony. We respect your privacy and are committed to protecting the personal information you provide while using our website, services and matrimonial features.

This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it and what choices you have regarding your information.

2. Information We Collect

Depending on how you use Village Matrimony, we may collect information such as:

• Name and basic profile information.
• Email address and mobile number.
• Password and account authentication information.
• Date of birth, gender and marital-related information.
• Education, occupation and other profile details.
• Location and general personal preferences provided by you.
• Profile photographs and other images uploaded by you.
• Information provided while communicating with other members.
• Technical information such as browser, device and website usage information.

3. Information You Choose to Provide

You decide what information to add to your matrimonial profile. Please avoid publishing information that you do not want other members to see.

4. How We Use Your Information

Your information may be used to:

• Create and manage your Village Matrimony account.
• Display your matrimonial profile according to your selected privacy settings.
• Help members search for suitable matrimonial profiles.
• Provide account verification and OTP services.
• Provide customer support and respond to your requests.
• Improve website functionality and user experience.
• Detect suspicious, fraudulent or unauthorized activity.
• Maintain website security and protect members.
• Send important account, security or service-related communications.

5. Profile Visibility

Information included in your matrimonial profile may be visible to other registered members depending on the features and privacy settings available on the website.

We encourage every member to carefully review profile information before publishing it.

6. Mobile Number Privacy

Village Matrimony provides privacy controls intended to help members manage the visibility of their mobile number.

If the website provides a mobile-number hiding or locking option, you can use that feature according to the available settings.

7. Profile Security

We take reasonable measures to protect member accounts and profile information from unauthorized access, alteration, disclosure or misuse.

However, no website or internet transmission can be guaranteed to be completely secure. Members should also protect their login credentials and avoid sharing confidential account information.

8. Password and OTP Security

Your password and OTP are security credentials. Village Matrimony will not ask you to publicly share your password or verification OTP.

If you receive an unexpected OTP or notice suspicious account activity, avoid sharing the OTP and contact us through the available support channel.

9. Communication Between Members

If Village Matrimony provides chat, messaging or other communication features, information that you voluntarily send to another member may be accessible to that member.

Please use good judgment before sharing personal, financial or confidential information with another person.

10. Cookies and Similar Technologies

Village Matrimony may use cookies or similar technologies to maintain sessions, remember preferences, improve website performance and support security and functionality.

11. Third-Party Services

Certain services such as email delivery, OTP verification, payment processing, hosting, analytics or other technical services may be provided through third-party service providers.

Such providers may process information only as necessary to provide their respective services, subject to their own applicable policies and terms.

12. Payment Information

If paid services are introduced or available, payment transactions may be processed through a third-party payment service provider.

We do not recommend sharing card numbers, banking passwords, UPI PINs, OTPs or other financial credentials through profile messages or chat.

13. Data Sharing

We do not intend to sell your personal profile information simply for commercial purposes.

Information may be shared with service providers, technical partners or authorities where reasonably necessary to provide services, maintain security, comply with applicable law, prevent fraud or protect rights and safety.

14. Fraud and Misuse Prevention

Village Matrimony may review or restrict accounts when reasonably necessary to investigate suspected fake profiles, fraud, abuse, harassment, unauthorized access or violation of website rules.

15. Fake Profile and User Safety

We aim to maintain genuine matrimonial profiles and discourage misleading or fraudulent information. However, members should independently verify information before making important personal decisions.

16. Data Retention

We may retain account and profile information for as long as reasonably necessary to provide our services, maintain records, comply with legal obligations, resolve disputes and protect the security of the platform.

17. Account Deletion

If account deletion is available, you may request or initiate deletion through the relevant account settings or by contacting Village Matrimony.

Certain information may need to be retained where required for legal, security, fraud-prevention or legitimate operational purposes.

18. Children's Privacy

Village Matrimony is intended for adults who are legally eligible to use matrimonial services. We do not knowingly provide matrimonial services to children.

19. External Links

Our website may contain links to external websites or services. Village Matrimony is not responsible for the privacy practices or content of websites operated by third parties.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, security practices or applicable requirements.

The updated policy will be published on this page with the revised effective date.

21. Your Responsibility

You are responsible for ensuring that the information you provide is accurate and that you have the right to provide any information or photograph uploaded to your profile.

You should also maintain the confidentiality of your login credentials and immediately report suspicious account activity.

22. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact Village Matrimony through the contact details provided on our website.