User Guide

Welcome to Village Matrimony. The platform is designed to help individuals and families create genuine marriage profiles and discover suitable matches according to their preferences.

Registration is simple and can be completed using your basic contact and account information.

• Select who the profile is being created for.
• Enter your valid registered email address.
• Enter your valid 10-digit mobile number.
• Create a strong password.
• Accept the applicable terms and continue.

An OTP may be used to verify your registered contact information. Enter the received OTP carefully in the verification screen.

• Enter each OTP digit in the correct order.
• Do not share your OTP with anyone.
• Use the resend option if the OTP expires.
• Check your email or registered contact channel if you do not receive the OTP immediately.

After registration, complete your profile with clear, honest and relevant information.

Adding suitable profile photos can make your profile easier for other members to understand.

• Use your own recent photograph.
• Choose a clear and appropriate image.
• Avoid uploading someone else's photograph.
• Do not upload offensive, misleading or unrelated images.
• Update your photos whenever necessary.

Use available search and preference options to discover profiles that match your requirements.

• Choose relevant location preferences.
• Review age and other available preferences.
• Read the complete profile before contacting someone.
• Respect the preferences mentioned by other members.

Village Matrimony provides profile privacy controls so members can manage what information they want to make available.

• Review your profile visibility regularly.
• Use available profile-lock options when required.
• Hide your mobile number when the feature is available.
• Do not publicly share sensitive personal information.
• Keep your login credentials private.

Communicate respectfully with other members. Matrimony conversations should be based on mutual consent and understanding.

• Be polite and respectful.
• Do not send unwanted or repeated messages.
• Do not ask for passwords or OTPs.
• Do not pressure another member to share private information.
• Report suspicious or inappropriate activity through the available support channels.

Protecting your account is an important part of using any online matrimonial service.

If you forget your password, use the Forgot Password option available on the login page.

• Enter your registered email address.
• Request the verification OTP.
• Enter the received OTP.
• Create a new secure password.
• Log in using your new password.

You can manage your profile information from your account area whenever the relevant features are available.

• Update your profile information.
• Update or manage your profile photos.
• Review your privacy settings.
• Change your password when required.
• Log out after using a shared or public device.

If you experience a technical problem, account issue, suspicious activity or another website-related problem, contact Village Matrimony through the available support channels.